WARRANTIES

OUR GUARANTEE

5 Year Limited Cabinet Warranty

Vendor warrants to the original consumer purchaser that cabinetry, door hinges, and drawer glides will be free from defects in material and workmanship under normal use and service for a period of Five (5) years from purchase date (Proof of Purchase is required). This warranty is not transferable and only applicable to product used for residential purposes. Representatives of this cabinet line do not have the authority to change or enlarge this warranty.

This warranty does not cover normal wear and tear, damage or defects caused by accidents, misuse, abuse, or lack of necessary maintenance; nor does it cover alteration, modification, improper installation, improper handling / storage, environmental conditions, nor any labor expenses.

Vendor, at our option, may elect to repair or replace with a functionally equivalent product any product covered by this warranty. Some replacement parts are subject to availability and may differ from original parts received. Return of defective product may be required for a replacement to be issued. Repair parts or replacement parts are at the expense of the vendor, but customer shall bear all other expenses. These expenses may include, but are not limited to, cost of removal and re-installation of product, labor expenses, etc.

Just as no two trees are alike, no two pieces of wood are alike. The variation in color and grain pattern in wood adds to its natural beauty and is not considered an imperfection. Environmental factors, including but not limited to artificial / natural light, moisture, cleaners, smoke, etc, may cause the darkening or mellowing of a cabinet over time. This is a natural process and can be expected. This warranty does not cover the natu -ral aging or darkening/ mellowing of wood color, the inherent growth characteristics of, or variation in wood.

Some of the cabinet lines feature a glazed finish that accentuates the door and drawer front profiles. This glaze is hand-applied over a stain or paint and may, due to the nature of application, consist of random drips, runs, etc. As glazing is a hand-applied process there will be variations in color and appearance from door to door and cabinet to cabinet. This is not considered a defect and is considered normal with hand applied finishes.

It is the nature of wood to expand and contract to varying degrees depending on climate conditions. As a result, cabinet lines with painted surfaces may show fractures in the paint at joints. This is normal and is not considered a defect.

This warranty is valid only in the United States of America and is not transferable. All implied warranties are limited in duration to the shorter of the period provided by law or the period of this warranty. To the extent permitted by law, this warranty excludes special, incidental, or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights; you may have other rights which vary from state to state.

To exercise this warranty, please contact us. Report, in writing, all defects claimed and include proof of purchase documentation.

Bathroom Vanity Warranty

Eminence Cabinetry & Design offers the following limited warranty on each of its vanity products (the “Product”) and the components thereof. This warranty extends only to the original owner or end-user for personal household use. This warranty is void if the product has been moved from its initial place of installation. For commercial uses, additional limitations apply. Eminence Cabinetry & Design warrants the product to be free from defects in workmanship and materials under normal use and service for a period of one (1) year from the initial date of purchase by the owner or end-user, contractor, or builder, from Eminence Cabinetry & Design or an authorized Eminence Cabinetry & Design dealer unless otherwise noted. Subject to the warranty service provision below, any product reported to the authorized dealer or to Eminence Cabinetry & Design as being defective within the warranty period will be repaired, or replaced with a product of equal value at the discretion of Eminence Cabinetry & Design. This warranty extends to the original owner or end-user and is not transferable to a subsequent owner.

Neither the distributor, authorized Eminence Cabinetry & Design dealer, nor any other person has been authorized to make any affirmation, representation, or warranty other than those contained in this warranty. Any affirmation, representation, or warranty other than those contained in this warranty shall not be enforceable against Eminence Cabinetry & Design or any other person.

This warranty shall not apply to instances of incorrect operating procedures, breakages, or damages caused by fault through improper installation, carelessness, abuse, misuse, misapplication, improper maintenance, or alteration of the product, as well as chemical or natural corrosion, accident, fire, flood, an act of God, or any other casualty. Avoid abrasive cleaners, steel wools, and harsh chemicals as these will scratch, damage, and / or dull the product and / or finish and void this warranty. The owner/end-user of the product covered by the present warranty is entirely responsible for its proper installation and any applicable plumbing. Eminence Cabinetry & Design neither installs nor supervises the installation nor hires a contractor for this purpose; consequently, Eminence Cabinetry & Design cannot be held responsible for any default, breakage, or damages caused thereby or resulting thereof, either directly or indirectly. The owner/end-user must provide access to the components of the Product as described in the installation guide so that Eminence Cabinetry & Design can execute the warranty specified herein. If such access is not available, all expenses to provide said access will be the responsibility of the owner/end-user. This warranty does not apply to local building code compliance. The owner/end-user should check with the local related plumbing codes before installation.

This warranty does not apply to products that have not been installed or operated in accordance with instructions supplied by Eminence Cabinetry & Design and all applicable rules, regulations, and legislation pertaining to such installations.

This warranty does not apply unless the Eminence Cabinetry & Design Product is installed by fully insured licensed professionals. Eminence Cabinetry & Design strongly recommends that such licensed professionals have experience in the installation of bathroom products. Installation of certain products, including, without limitation, glass products (i.e., glass countertops glass sinks) by an inexperienced person may result in glass breakage and, consequently, cause personal injury or death.

Eminence Cabinetry & Design is not liable for personal injuries or deaths to any persons or for any direct, special, incidental, or consequential damage, loss of time, loss of profits, inconvenience, incidental expenses, labor or material charges, or any other costs resulting from the use of the product or equipment or pertaining to the application of the present warranty, or resulting from the removal or replacement of any product or element or part covered by this warranty. Except as otherwise provided above, Eminence Cabinetry & Design makes no warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose or compliance. In any case, Eminence Cabinetry & Design cannot be held liable for any amount over and above the purchase price paid for the Product by the owner/end-user, contractor, or builder.

Eminence Cabinetry & Design products are made of naturally variable raw materials. Differences in grain character and color among wood and plant species and stones and minerals are naturally occurring variations and are not within the control of the manufacturer nor considered defects under this warranty. Natural color changes, variations, or movements in lumber or veneer products, and exposure to extreme temperature changes and direct sunlight, may cause color changes and/or surface damage and are not covered by this warranty. All wood naturally ages, darkens, changes in color, and mellows over time due primarily to exposure to light. While this color change is imperceptible from day to day, it may be significant over a longer period of time, or due to amount of light the wood is exposed to. On warranty replacement doors or drawers, we will not guarantee an exact color match. Imperfections such as checks (small surface splits), pitch pockets (small dark holes) or darker mineral streaks are natural and are not considered defects.

Surface characteristics of natural stones may vary from each slab. Color variations in stone are a natural occurrence. Natural veining, crystal lining and local crystallization are common characteristics of natural stones. For this reason, new and/or replacement pieces may not match display samples and/or existing pieces. Natural occurring stone characteristics such as variation in grain, color, mineral streaks are not considered defective product. In addition, all Eminence Cabinetry & Design vanities are handcrafted. Each product may vary slightly in size and color within an acceptable industry tolerance. Due to the manufacturing process, tempered glass will tend to have a greenish tint. This is a natural feature and is not considered a defect. As a result of the tempering process or otherwise, color variation in glass may occur in certain products.

Eminence Cabinetry & Design reserves the right to modify this warranty at any time, it being understood that such modifications will not alter the warranty conditions applicable at the time of sale of the products in question.

Free-Standing Bathtub Warranty

Eminence Cabinetry & Design’s warranty on Free-Standing Tubs covers all defects in materials and manufacturing for 2 years. Products must be purchased from an authorized Eminence Cabinetry & Design dealer. This warranty starts on the original purchase date and is only offered to the original purchaser and applies to the original installation of the product. This 2-year limited warranty is void if the product has been moved from its original installed site or if the ownership of the product has changed.

Products must be installed by a licensed contractor. Incorrect installation, damages due to negligence, misuse, abnormal usage, thermal shocks, dirt, lime scale, scuffs, scratches, and exposure to marine areas, normal wear and tear, cigarette burns, fires, natural disasters and other accidents of similar nature are not covered under this warranty. Any alterations to the products will automatically void the warranty, unless otherwise approved an authorized by Eminence Cabinetry & Design representative.

Eminence Cabinetry & Design reserves the right to repair, replace or refund the product. For replacements, a product of equivalent value will be exchanged with the defective product. Any labor costs and other expenses arising from the replacement of a Eminence Cabinetry & Design product are not covered by the warranty. In no event will Eminence Cabinetry & Design be liable for the cost of repair or replacement of any installation materials.

This warranty excludes all industrial, commercial and business usage, of products whose purchasers are hereby extended a 2-year limited warranty from the date of purchase with all other terms of this warranty applying except for the duration of the warranty. Local building codes may vary. Be sure to check with a local building contractor or plumber to ensure compliance before installation.

Eminence Cabinetry & Design reserves the right to modify this warranty at any time, it being understood that such modifications will not alter the warranty conditions applicable at the time of sale of the products in question.